There is more to keeping clients than great lashes!
Hey there lash artists!
Keeping clients coming back is all about providing great service and building a relationship with them. Here are a few tips to help you keep your clients happy and coming back for more lashes:
Be punctual. Nothing is more frustrating than showing up for an appointment and having to wait. Make sure you're ready for your clients when they arrive.
Listen to your clients' needs. Everyone's lashes are different, so make sure you understand what your clients want and take the time to explain the best options for them.
Use high-quality products. Using good quality products will not only ensure your clients' lashes look great, but it will also help to reduce the risk of irritation or allergic reactions.
Stay organized. Keep your work area clean and organized, this will make you look more professional and help you to work more efficiently.
Follow up. After the appointment, check in with your clients to see how they're doing and if they need anything. This small gesture can go a long way in building a relationship with them.
Give special offer or discounts to your regular clients. Clients love to feel valued and special, and a little perk can go a long way in keeping them coming back.
Lastly, be passionate about your work and have a positive attitude. If you love what you do, it will show in your work and your clients will be able to feel it.